We are looking for a self-starting Field Service Technician to deliver a high level of customer service to our company customers.
We want you to drive the kind of service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on-site installation, repair, maintenance and test tasks
Diagnose errors or technical problems and determine proper solutions
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and ensure proper use of field automation systems
Follow all company's filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings
Build positive relationships with customers
Proven field service experience
Ability to troubleshoot, test, repair, and service technical equipment
English literacy
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Advanced Medical is an integrated healthcare services and medical products company, providing customized solutions for hospitals, health systems, pharmacies, ambulatory surgery centers, clinical laboratories as well as primary care physician offices.
At Advanced Medical we supply clinically-proven medical products and healthcare cost- effective solutions that enhance supply chain efficiency from hospital to home. Advanced Medical connects patients, providers, payers, and manufacturers for integrated care coordination and better patient management.
Advanced Medical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/ handicap status or any other legally protected characteristic.
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